{"id":45290,"date":"2026-05-25T17:04:54","date_gmt":"2026-05-25T15:04:54","guid":{"rendered":"https:\/\/troycity.net\/?page_id=45290"},"modified":"2026-05-25T17:50:23","modified_gmt":"2026-05-25T15:50:23","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/troycity.net\/en\/general-terms-and-conditions\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"
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This document is not filed\/registered and is concluded exclusively in electronic form. It does not constitute a written contract, is drafted in English, and does not refer to any code of conduct. If you have any questions regarding the operation of the webshop, the ordering process, or delivery procedures, we are available through the contact details provided.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n
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These General Terms and Conditions (hereinafter referred to as the \u201cGTC\u201d or \u201cPolicy\u201d) apply to legal relationships established through the Service Provider\u2019s website:<\/p>\n

https:\/\/www.troycity.net<\/a><\/p>\n

and its subdomains.<\/p>\n

These GTC are continuously available at the following webpage:<\/p>\n

and may be downloaded from the following link:<\/p>\n

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\u00a0https:\/\/troycity.net\/general-terms-and-conditions<\/span>\/<\/a><\/span><\/div>\n
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1. SERVICE PROVIDER INFORMATION<\/strong><\/p>\n

Name of the Service Provider:<\/strong> Troy City Kft.
Service Provider Name:<\/strong> Sinan Pravadalioglu<\/p>\n

Registered office of the Service Provider (which is also the place for complaint handling):<\/strong>
1195 Budapest, J\u00f3zsef Attila Street 81, 1\/3<\/p>\n

Service Provider contact details and regularly used electronic mail address for communication with users:<\/strong>
info@troycity.net<\/a><\/p>\n

Company registration number:<\/strong> 13-09-174236
Tax number:<\/strong> 14266210-2-43<\/p>\n

Language of the contract:<\/strong> Hungarian<\/p>\n

Hosting provider name, address, and email:<\/strong>
Hostinger International Ltd.
Address: 61 Lordou Vironos Street, 6023 Larnaca, Cyprus
Email: gdpr@hostinger.com<\/a><\/p>\n

2. BASIC PROVISIONS<\/strong><\/p>\n

2.1<\/h3>\n

For matters not regulated in these Terms and for the interpretation of these Terms, Hungarian law shall apply, in particular:<\/p>\n

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  • Act V of 2013 on the Civil Code (\u201cCivil Code\u201d); and<\/li>\n
  • Act CVIII of 2001 on electronic commerce services and certain issues relating to information society services.<\/li>\n<\/ul>\n

    This Agreement shall not be considered a consumer contract under Act V of 2013 of the Civil Code or Government Decree 45\/2014 (II.26.) on the detailed rules of contracts between consumers and businesses, considering that the User uses the Service for the purpose of promoting their business activity.<\/p>\n

    2.2<\/h3>\n

    These Terms enter into force on 27 January 2017<\/strong> and remain valid until revoked.<\/p>\n

    The Service Provider reserves the right to amend these Terms unilaterally, subject to prior notice to Users.<\/p>\n

    By using the website, Users accept that all regulations relating to the use of the website automatically apply to them.<\/p>\n

    2.3<\/h3>\n

    By accessing the website operated by the Service Provider or reading its content in any manner \u2014 even if not a registered user \u2014 the User acknowledges the provisions of these Terms as binding upon themselves.<\/p>\n

    If the User does not accept these conditions, they are not entitled to view the content of the website.<\/p>\n

    2.4<\/h3>\n

    The Service Provider reserves all rights concerning the website, any part thereof, the content appearing on it, and the distribution of the website.<\/p>\n

    Downloading, electronically storing, processing, or selling any content appearing on the website, or any part thereof, is prohibited without the Service Provider\u2019s written consent.<\/p>\n

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    3. REGISTRATION \/ PURCHASE<\/strong><\/p>\n

    3.1<\/h3>\n

    By registering and\/or making a purchase on the website, the User declares that they have read, understood, and accepted these General Terms and Conditions (GTC).<\/p>\n

    3.2<\/h3>\n

    During registration, the User is required to provide their own, truthful information.<\/p>\n

    If false information or information attributable to another person is provided during registration, the resulting electronic contract shall be considered null and void.<\/p>\n

    The Service Provider excludes all liability where the User uses the services in another person\u2019s name or with another person\u2019s data.<\/p>\n

    3.3<\/h3>\n

    The Service Provider shall not be liable for delivery delays or any other problems or errors resulting from incorrectly and\/or inaccurately provided information by the User.<\/p>\n

    3.4<\/h3>\n

    The Service Provider shall not be liable for damages arising from the User forgetting their password or from unauthorized access becoming available to third parties for reasons not attributable to the Service Provider.<\/p>\n

    4. RANGE OF PRODUCTS AND SERVICES AVAILABLE FOR PURCHASE<\/strong><\/p>\n

    4.1<\/h3>\n

    The displayed products may be ordered online, in person, or by telephone.<\/p>\n

    The prices displayed for the products are in Hungarian Forints (HUF) and include VAT as required by law; however, they do not include home delivery charges.<\/p>\n

    No separate packaging fee will be charged.<\/p>\n

    4.2<\/h3>\n

    In the webshop, the Service Provider provides detailed information about the products, including the product name, description, and photographs.<\/p>\n

    The images displayed on product pages may differ from the actual product and may serve as illustrations only.<\/p>\n

    We accept no responsibility for any differences between the image shown in the webshop and the actual appearance of the product.<\/p>\n

    4.3<\/h3>\n

    If promotional pricing is introduced, the Service Provider shall fully inform Users about the promotion and its exact duration.<\/p>\n

    4.4<\/h3>\n

    If, despite all due care by the Service Provider, an incorrect price appears in the webshop \u2014 particularly an obviously incorrect price, such as a price significantly different from the generally accepted or estimated market price of the product, or a price displayed as 0 HUF<\/strong> or 1 HUF<\/strong> due to a system error \u2014 the Service Provider shall not be obliged to deliver the product at the incorrect price.<\/p>\n

    Instead, the Service Provider may offer delivery at the correct price, upon which the Customer may withdraw their purchase intention.<\/p>\n

    4.5<\/h3>\n

    In the event of an incorrect price, there is a clear disproportion between the actual price and the displayed price of the product, which an average consumer should immediately recognize.<\/p>\n

    According to Act V of 2013 on the Civil Code (Civil Code)<\/strong>, a contract is formed through the mutual and consistent expression of intent by the parties.<\/p>\n

    If the parties cannot agree on the contractual terms \u2014 meaning there is no mutually corresponding declaration of intent \u2014 no valid contract can be considered to have been formed from which rights and obligations would arise.<\/p>\n

    Accordingly, an order confirmed at an incorrect or erroneous price shall be deemed null and void.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n

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    5. ORDERING PROCESS<\/strong><\/p>\n

    5.1<\/h3>\n

    Following registration, the User logs into the webshop.<\/p>\n

    5.2<\/h3>\n

    The User sets the quantity of the product(s) they wish to purchase.<\/p>\n

    5.3<\/h3>\n

    The User places the selected products into the shopping cart.<\/p>\n

    The User may view the contents of the cart at any time by clicking the \u201cview\u201d<\/strong> icon.<\/p>\n

    5.4<\/h3>\n

    If the User wishes to add additional products to the cart, they select the \u201ccontinue shopping\u201d<\/strong> button.<\/p>\n

    If the User does not wish to purchase additional products, they verify the quantity of the selected product(s).<\/p>\n

    By clicking the \u201cdelete – X\u201d<\/strong> icon, the User may remove items from the cart.<\/p>\n

    To finalize quantities, the User clicks the \u201cupdate\u201d<\/strong> icon and then proceeds by clicking the \u201cProceed to Checkout\u201d<\/strong> icon.<\/p>\n

    5.5<\/h3>\n

    The User selects the delivery address and then chooses the shipping and payment method, the types of which are as follows:<\/p>\n

    5.5.1 Payment Methods<\/h4>\n

    Personal Collection:<\/strong>
    Cash payment upon collection at the Service Provider\u2019s business premises or another location designated by the Service Provider.<\/p>\n

    If payment upon collection is selected, the User pays the purchase price in cash at the Service Provider\u2019s premises or another designated location at the time of collecting the goods.<\/p>\n

    Cash on Delivery (COD):<\/strong>
    If the ordered product is delivered via courier service, the User may pay the total amount of the order in cash to the courier upon receipt of the ordered product(s).<\/p>\n

    Bank Transfer:<\/strong>
    The User is obliged to pay the purchase price of the ordered products to the Service Provider\u2019s bank account in accordance with the payment method and deadline specified on the invoice.<\/p>\n

    Until the invoice total has been fully paid, ownership of the products remains with the Service Provider.<\/p>\n

    5.5.2 Shipping Costs<\/strong><\/p>\n

    Shipping costs are:<\/p>\n

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    • Net HUF 1,490<\/strong> for orders below net HUF 30,000<\/strong><\/li>\n
    • Free shipping<\/strong> for orders above net HUF 30,000<\/strong><\/li>\n<\/ul>\n

      5.6<\/h3>\n

      If an error or deficiency occurs in product information or pricing in the webshop, we reserve the right to make corrections.<\/p>\n

      In such cases, the customer shall be informed immediately after the error is identified or corrected.<\/p>\n

      The customer may then reconfirm the order or either party may withdraw from the contract.<\/p>\n

      5.7<\/h3>\n

      The total amount payable includes all costs based on the order summary and confirmation email.<\/p>\n

      The invoice is included in the package.<\/p>\n

      The User is obliged to inspect the package in the presence of the courier upon delivery and, if any damage to the product(s) or packaging is identified, must request that an official report be drawn up.<\/p>\n

      In the event of damage, the User is not obliged to accept the package.<\/p>\n

      The Service Provider does not accept subsequent complaints made without an official report.<\/p>\n

      Deliveries are made on business days between 08:00 and 16:00<\/strong>.<\/p>\n

      5.8<\/h3>\n

      After entering the required data, the User may submit the order by clicking the \u201cOrder\u201d<\/strong> button.<\/p>\n

      Before submission, the User may once again review the entered data, include comments relating to the order, or notify us by email of any additional requests regarding the order.<\/p>\n

      5.9<\/h3>\n

      Correction of data entry errors:<\/strong>
      Before finalizing the ordering process, the User may always return to the previous step and correct entered information.<\/p>\n

      5.10<\/h3>\n

      The User receives confirmation by email after submitting the order.<\/p>\n

      If this confirmation does not arrive within a reasonable time expected for the nature of the service, but no later than 48 hours<\/strong> after the order has been submitted, the User shall be released from their offer obligation or contractual commitment.<\/p>\n

      The order and confirmation shall be deemed received by the Service Provider and the User when they become accessible to them.<\/p>\n

      The Service Provider excludes liability for failed confirmation if the confirmation email does not arrive in time due to an incorrectly entered email address during registration or because the User\u2019s mailbox storage capacity is full and unable to receive messages.<\/p>\n

      6. PROCESSING AND FULFILLMENT OF ORDERS<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n

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      6.1<\/h3>\n

      Orders are processed during business hours.<\/p>\n

      Orders may also be submitted outside the indicated processing times; however, if an order is placed after business hours, it will be processed on the following day.<\/p>\n

      In all cases, the Service Provider\u2019s customer service will confirm electronically when the order can be fulfilled.<\/p>\n

      6.2<\/h3>\n

      The general fulfillment deadline is within 4 business days<\/strong> from the confirmation.<\/p>\n

      If the Service Provider and the User have not agreed on a fulfillment date, the Service Provider shall perform according to the contract at the date or within the period specified in the User\u2019s request for performance or, in the absence of such request, no later than 30 days from receipt of the order<\/strong> by the Service Provider.<\/p>\n

      6.3<\/h3>\n

      If the Service Provider is unable to fulfill its contractual obligation because the product specified in the contract is unavailable, the Service Provider must immediately inform the User and refund the amount paid by the User without delay, but no later than 30 days<\/strong>.<\/p>\n

      6.4<\/h3>\n

      The Service Provider accepts no liability for changes to technical specifications or descriptions made by suppliers or due to circumstances beyond the Service Provider\u2019s control without prior notice.<\/p>\n

      The Service Provider reserves the right to reject already confirmed orders in whole or in part.<\/p>\n

      Partial fulfillment may only take place following prior consultation with the User.<\/p>\n

      7. MISCELLANEOUS PROVISIONS<\/strong><\/p>\n

      7.1<\/h3>\n

      The Service Provider is entitled to use third parties or subcontractors in fulfilling its obligations.<\/p>\n

      The Service Provider bears full responsibility for the unlawful conduct of such parties as if the unlawful conduct had been committed by the Service Provider itself.<\/p>\n

      7.2<\/h3>\n

      If any provision of these Terms becomes invalid, unlawful, or unenforceable, this shall not affect the validity, legality, or enforceability of the remaining provisions.<\/p>\n

      7.3<\/h3>\n

      If the Service Provider fails to exercise a right granted under these Terms, such failure shall not be deemed a waiver of that right.<\/p>\n

      Any waiver of rights shall only be valid if expressly made in writing.<\/p>\n

      The fact that the Service Provider does not insist on strict compliance with any essential provision or condition of these Terms on one occasion shall not constitute a waiver of the right to require strict compliance with that provision or condition in the future.<\/p>\n

      7.4<\/h3>\n

      The Service Provider and the User shall attempt to settle any disputes amicably.<\/p>\n

      Budapest, 4 January 2026<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

      This document is not filed\/registered and is concluded exclusively in electronic form. It does not constitute a written contract, is drafted in English, and does not refer to any code of conduct. If you have any questions regarding the operation of the webshop, the ordering process, or delivery procedures, we are available through the contact […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":0,"footnotes":""},"class_list":["post-45290","page","type-page","status-publish","hentry","post"],"_links":{"self":[{"href":"https:\/\/troycity.net\/en\/wp-json\/wp\/v2\/pages\/45290","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/troycity.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/troycity.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/troycity.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/troycity.net\/en\/wp-json\/wp\/v2\/comments?post=45290"}],"version-history":[{"count":14,"href":"https:\/\/troycity.net\/en\/wp-json\/wp\/v2\/pages\/45290\/revisions"}],"predecessor-version":[{"id":45292,"href":"https:\/\/troycity.net\/en\/wp-json\/wp\/v2\/pages\/45290\/revisions\/45292"}],"wp:attachment":[{"href":"https:\/\/troycity.net\/en\/wp-json\/wp\/v2\/media?parent=45290"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}